Question 1

How do I apply for a course?

Accepted Answer

Select the course you would like to join under Course Dates in the home page, and click on the ‘Apply Now’ button in the ‘Current Programmes’ section.

Question 2

How are my personal details kept?

Accepted Answer

Any personal information you share with us is kept securely and treated as confidential. We only use it for course-related purposes, and any other use would always be with your consent.

Question 3

How many other people will be on my course and will they be the same people each week?

Accepted Answer

Groups are limited to 15.  They will be the same people for the duration of the course.

Question 4

Will I meet the course leader before the programme starts?

Accepted Answer

Yes, the course leader will arrange to meet with you for 15 minutes on Zoom prior to the course starting to answer any questions you may have, learn a little about you and ensure the video conferencing software is working.

Question 5

How can I be sure of the course leader's credentials?

Accepted Answer

All our course leaders are BAMBA registered, CBT qualified or clinical psychologists in training under the supervision of our founder Adele Pacini, Clinical Psychologist and BAMBA-Registered Mindfulness teacher.

Question 6

I’ve not used Zoom before, will you be able to help me get set up?

Accepted Answer

Your course leader will email to arrange to meet with you online for 15 minutes prior to the course starting to discuss any concerns you have with Zoom.  If you haven’t used Zoom before and would like some help, you can ask them for a phone call from one of our staff to talk you through the set up, or to arrange a practice meet up.

Question 7

Are the sessions at the same time each week?

Accepted Answer

Yes, sessions are at the same time and day each week for the six week course.

Question 8

I’m hard of hearing, will I be able to attend the courses?

Accepted Answer

We aim to make our courses accessible to everyone, if you let us know about any hearing support you may need in advance, we can explore reasonable adjustments to support your participation.

Question 9

What are the costs for the course?

Accepted Answer

All of our group programmes are fully funded by the NHS and community partners, and are free to attend

Question 10

Why do we need to complete the questionnaires before the course starts?

Accepted Answer

We ask you to complete wellbeing questionnaires so we can compare your responses before and after the course. This helps highlight any changes in your wellbeing, which will be explained in your individual report. The anonymised results also help us show our funders how the courses are making a difference and enable us to continue to offer our courses at no cost to participants.

Frequently Asked Questions